Call History
đź“Š Call History: Comprehensive Tracking and Management
Our 📞 Call History feature offers an in-depth overview of all your incoming and outgoing calls, making it an ideal solution for small to medium-sized call centers. Each call entry includes detailed information such as the 👤 Caller’s Details, the 📇 Called Customer, as well as the exact 🗓️ Date and Time of the call.
But that’s not all—our Call History also allows you to 📝 Add Notes to each call, whether it’s incoming or outgoing. This functionality is particularly useful for keeping track of customer interactions, follow-ups, and important details discussed during the call.
With our advanced 🔍 Search functionality, you can easily search for any call by various parameters, including call history and associated notes. This makes it simple to retrieve specific calls and review the entire history, ensuring you always have the information you need at your fingertips.
