Troubleshooting

🛠️ Troubleshooting:

• ❌ Why can’t I connect to the Cloud Webphone?
  • Answer: If you’re unable to connect, check your internet connection and ensure that your firewall or antivirus software is not blocking the webphone. If the issue persists, try restarting your browser or contact technical support.
• 🔊 What should I do if I can’t hear the other person during a call?
  • Answer: First, check your device’s audio settings to ensure the microphone and speakers are functioning correctly. Also, confirm that the volume is turned up. If the problem continues, try reconnecting the call or use a different device.
• ⚠️ How do I resolve connection issues with the Cloud Webphone?
  • Answer: To resolve connection issues, ensure you have a stable internet connection, and check for any network disruptions. Restarting your router or switching to a wired connection can also help improve stability.
• 💻 Is there a guide for troubleshooting common Cloud Webphone issues?
  • Answer: Yes, you can find a comprehensive troubleshooting guide in the help section of the Cloud Webphone interface or on our support website. This guide covers common issues and solutions.