Choose the perfect plan to elevate your business communication. Find the ideal solution that aligns with your goals and budget.
Easy, quick start plan.
$18.99 SAVE 20%
/user/mo
Great choice for smaller teams.
$25.99 SAVE 22%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$35.99 SAVE 18%
/user/mo
Everything in Essential, plus:
most popular
Learn more about our innovative tools.
In an evolving business landscape, your tools should adapt seamlessly, enabling growth without constraints or excessive expenses. Embracing a VoIP plan empowers your business with unparalleled flexibility. VoIP phone systems facilitate calls over the internet, granting you the freedom to manage operations from any location.
If you’re contemplating a switch, let’s delve into the top benefits of a VoIP phone system:
Cost-Efficiency:
Minimal Equipment Requirements: Unlike traditional phone services, VoIP systems eliminate the need for physical wiring, leveraging your existing internet connection. Choose between hard or soft phones for communication versatility.
Call Savings: With a VoIP plan, bid farewell to per-call charges and embrace unlimited voice calling.
Enhanced Sound Quality:
Enjoy crystal-clear audio with VoIP phones, ensuring seamless communication with your clients.
Feature-Rich Experience:
Access advanced features like auto attendants and call recording, enriching your communication toolkit.
Now equipped with insights into the manifold advantages of a VoIP phone service, discover our tailored plans at VNDPBX. We offer three comprehensive VoIP pricing options customizable to suit any business requirements. With our plans, you not only gain access to a premium VoIP phone system but also receive unwavering support from our dedicated team. Benefit from 24/7 customer support via email, chat, or phone, along with real-time system alerts and prompt issue resolution.
Elevate your communication strategy with VNDPBX—where innovation meets seamless customer engagement. Reach out to us today to embark on a journey tailored to your business needs.
Enhance your communication capabilities with our mobile and desktop apps, simplifying calls, video conferences, texts, and beyond.
Now that you’ve grasped the multitude of benefits a robust VoIP phone service can offer your business, explore our tailored plans at Nextiva. We present three comprehensive VoIP pricing options, designed to accommodate businesses of all sizes. With our plans, you not only gain access to a state-of-the-art VoIP phone system but also receive the assurance of dedicated support from our team, ready to assist you in every aspect. Across all plans, we provide 24/7 customer support via email, chat, or phone, coupled with real-time system alerts and swift issue resolution.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
Easy, quick start plan.
$29.95 SAVE 26%
/user/mo
Great choice for smaller teams.
$33.95 SAVE 23%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$43.95 SAVE 18%
/user/mo
Everything in Essential, plus:
most popular
Our plans are designed to cater to various business sizes and communication requirements. Evaluate your team size, communication channels, and growth projections to find the plan that best aligns with your needs.
Our plans are designed to cater to various business sizes and communication requirements. Evaluate your team size, communication channels, and growth projections to find the plan that best aligns with your needs.
No, we believe in transparent pricing. There are no hidden fees associated with our plans. The pricing you see is what you pay.
Absolutely! You can seamlessly upgrade or downgrade your plan based on your evolving business requirements. We understand that flexibility is key to supporting your growth. Just email us at help@vndpbx.com about your change.
We offer a variety of payment options, including credit cards, debit cards and other secure online payment methods like paypal. We also support BTC payments. You can choose the payment option that suits your convenience.
Yes, we provide discounts for businesses opting for annual subscription plans. It’s a cost-effective way to invest in your communication and contact center needs.
Yes, we provide discounts for businesses opting for annual subscription plans. It’s a cost-effective way to invest in your communication and contact center needs.
Yes, we offer a 30 day(s) trial period for you to experience the features and benefits of our plans. It’s an excellent opportunity to ensure that our solutions align with your expectations.
Every plan includes access to our dedicated support team and a comprehensive set of resources such as tutorials and guides. We are committed to assisting you in maximizing the value of our services.
Absolutely. Our enterprise-level plans come with customization options to meet the unique needs of your organization. Contact our sales team to discuss specific requirements and tailor a plan that suits you best.
Learn more about our favorite customer engagement tools.
As your business expands, your tools should facilitate growth without limitations and excessive costs. A VoIP plan offers precisely that. A VoIP phone system enables you to make and receive calls over the internet, providing the flexibility to manage your business from any location.
Considering the switch? Let’s explore the key advantages of a VoIP phone system:
Cost-Efficient:
Make the smart choice for your business’s communication needs with the versatility and cost-effectiveness of a VoIP phone system.
Enhance your communication capabilities with our mobile and desktop apps, simplifying calls, video conferences, texts, and beyond.
Now that you’ve grasped the multitude of benefits a robust VoIP phone service can offer your business, explore our tailored plans at Nextiva. We present three comprehensive VoIP pricing options, designed to accommodate businesses of all sizes. With our plans, you not only gain access to a state-of-the-art VoIP phone system but also receive the assurance of dedicated support from our team, ready to assist you in every aspect. Across all plans, we provide 24/7 customer support via email, chat, or phone, coupled with real-time system alerts and swift issue resolution.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
Easy, quick start plan.
$25.95 SAVE 27%
/user/mo
Great choice for smaller teams.
$30.95 SAVE 25%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$40.95 SAVE 19%
/user/mo
Everything in Essential, plus:
most popular
Explore our top picks for enhancing customer engagement.
As your business expands, your tools should scale without constraints or steep expenses. A VoIP plan offers precisely this flexibility. With a VoIP phone plan, you can conduct calls over the internet, granting you the freedom to operate your business from any location.
If you’re contemplating a transition, allow us to outline the key advantages of a VoIP phone system:
Cost-Effective Features:
Minimal Equipment Needed: Unlike traditional phone services, a VoIP system operates without the need for physical wiring, saving costs by utilizing your internet connection. Choose between hard or soft phones for versatility.
Hard-ware phones resemble traditional desk phones but function over the internet. Softphones are software-based, installable on mobile or computer devices.
No Call Charges: With a VoIP plan, enjoy unlimited voice calling without per-call charges.
Enhanced Sound Quality: VoIP phones deliver clear, high-quality sound, ensuring excellent communication with clients.
Additional Features: Access advanced functionalities such as auto attendants and call recording for added convenience.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
Voice contact center
Equip your team with top-tier tools designed for seamless management of inbound, outbound, or blended global contact centers.
Digital engagement
Core features plus omnichannel support and vital quality management (QM) tools.
EVERYTHING IN CORE, PLUS:
Workforce optimization
Premium features, plus comprehensive workforce optimization (WFO) capabilities to effectively manage and motivate both on-site and remote teams.
EVERYTHING IN CORE, PLUS:
Workflow automation
Optimum features, plus advanced analytics and workflow automation tools and apps.
EVERYTHING IN CORE, PLUS:
* Our Cloud Hosted Phone service is sold separately.
BLENDED INBOUND/OUTBOUND
Handle inbound and outbound communication, or blended to get the right level of agents with traffic.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
BAGENT DESKTOP PLUS
Access via web browser login.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
GEO REDUNDANCY
Safeguard your data across multiple data centers.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
CALL RECORDING
Inbound or outbound call recording including a caller’s IVR speech input.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
SOFTPHONE
Use VoIP to deliver calls to an agent.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
VNDPBX VOICE INTEGRATION
Seamless connectivity with our Business Phone Service, sold separately.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
CHAT
Intelligent chat routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
Intelligent email routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
SMS
Intelligent SMS routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
ESSENTIALS QUALITY MANAGEMENT (QM)
Basic scorecards, screen recordings.
Core | Premium | Optimum | Ultimate |
✓ |
ENTERPRISE QUALITY MANAGEMENT (QM)
Coaching capabilities, advanced evaluations and system security.
Core | Premium | Optimum | Ultimate |
✓ | ✓ |
ENTERPRISE WORKFORCE MANAGEMENT (WFM)
Strategic planner and mobile.
Core | Premium | Optimum | Ultimate |
✓ | ✓ |
INTERACTIONS ANALYTICS
Inbound or outbound call recording including a caller’s IVR speech input.
Core | Premium | Optimum | Ultimate |
✓ |
PROACTIVE NOTIFICATION
Automates real-time outreach to customers via phone, SMS, email, or social channels.
Core | Premium | Optimum | Ultimate |
✓ |
ENTIRE WORKFLOW AUTOMATION SUITE
Automated workflows, pre-built integrations, and real-time visualizations.
Core | Premium | Optimum | Ultimate |
✓ |
24/7 SUPPORT
Our expert support agents offer highly professional assistance.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
TECHNICAL ACCOUNT MANAGER (TAM)
Main point of contact and liaison for training, projects, operational improvement, and reporting.
Core | Premium | Optimum | Ultimate |
Add-on | Add-on | Add-on | Add-on |
Provide swift solutions to customer inquiries with an intelligent virtual agent. Fully integrated with Google Dialogflow.
Seamlessly integrate with top CRM solutions like Salesforce, ServiceNow, Oracle, Microsoft, and Zendesk, empowering agents and supervisors with comprehensive customer data.
Real-time dashboards and wallboards offer comprehensive reporting across all your systems.
Talk with an expert and get answers.
Easy, quick start plan.
$18.99 SAVE 20%
/user/mo
Great choice for smaller teams.
$25.99 SAVE 22%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$35.99 SAVE 18%
/user/mo
Everything in Essential, plus:
most popular
Learn more about our innovative tools.
In an evolving business landscape, your tools should adapt seamlessly, enabling growth without constraints or excessive expenses. Embracing a VoIP plan empowers your business with unparalleled flexibility. VoIP phone systems facilitate calls over the internet, granting you the freedom to manage operations from any location.
If you’re contemplating a switch, let’s delve into the top benefits of a VoIP phone system:
Cost-Efficiency:
Minimal Equipment Requirements: Unlike traditional phone services, VoIP systems eliminate the need for physical wiring, leveraging your existing internet connection. Choose between hard or soft phones for communication versatility.
Call Savings: With a VoIP plan, bid farewell to per-call charges and embrace unlimited voice calling.
Enhanced Sound Quality:
Enjoy crystal-clear audio with VoIP phones, ensuring seamless communication with your clients.
Feature-Rich Experience:
Access advanced features like auto attendants and call recording, enriching your communication toolkit.
Now equipped with insights into the manifold advantages of a VoIP phone service, discover our tailored plans at VNDPBX. We offer three comprehensive VoIP pricing options customizable to suit any business requirements. With our plans, you not only gain access to a premium VoIP phone system but also receive unwavering support from our dedicated team. Benefit from 24/7 customer support via email, chat, or phone, along with real-time system alerts and prompt issue resolution.
Elevate your communication strategy with VNDPBX—where innovation meets seamless customer engagement. Reach out to us today to embark on a journey tailored to your business needs.
Enhance your communication capabilities with our mobile and desktop apps, simplifying calls, video conferences, texts, and beyond.
Now that you’ve grasped the multitude of benefits a robust VoIP phone service can offer your business, explore our tailored plans at Nextiva. We present three comprehensive VoIP pricing options, designed to accommodate businesses of all sizes. With our plans, you not only gain access to a state-of-the-art VoIP phone system but also receive the assurance of dedicated support from our team, ready to assist you in every aspect. Across all plans, we provide 24/7 customer support via email, chat, or phone, coupled with real-time system alerts and swift issue resolution.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
Easy, quick start plan.
$29.95 SAVE 26%
/user/mo
Great choice for smaller teams.
$33.95 SAVE 23%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$43.95 SAVE 18%
/user/mo
Everything in Essential, plus:
most popular
Our plans are designed to cater to various business sizes and communication requirements. Evaluate your team size, communication channels, and growth projections to find the plan that best aligns with your needs.
Our plans are designed to cater to various business sizes and communication requirements. Evaluate your team size, communication channels, and growth projections to find the plan that best aligns with your needs.
No, we believe in transparent pricing. There are no hidden fees associated with our plans. The pricing you see is what you pay.
Absolutely! You can seamlessly upgrade or downgrade your plan based on your evolving business requirements. We understand that flexibility is key to supporting your growth. Just email us at help@vndpbx.com about your change.
We offer a variety of payment options, including credit cards, debit cards and other secure online payment methods like paypal. We also support BTC payments. You can choose the payment option that suits your convenience.
Yes, we provide discounts for businesses opting for annual subscription plans. It’s a cost-effective way to invest in your communication and contact center needs.
Yes, we provide discounts for businesses opting for annual subscription plans. It’s a cost-effective way to invest in your communication and contact center needs.
Yes, we offer a 30 day(s) trial period for you to experience the features and benefits of our plans. It’s an excellent opportunity to ensure that our solutions align with your expectations.
Every plan includes access to our dedicated support team and a comprehensive set of resources such as tutorials and guides. We are committed to assisting you in maximizing the value of our services.
Absolutely. Our enterprise-level plans come with customization options to meet the unique needs of your organization. Contact our sales team to discuss specific requirements and tailor a plan that suits you best.
Learn more about our favorite customer engagement tools.
As your business expands, your tools should facilitate growth without limitations and excessive costs. A VoIP plan offers precisely that. A VoIP phone system enables you to make and receive calls over the internet, providing the flexibility to manage your business from any location.
Considering the switch? Let’s explore the key advantages of a VoIP phone system:
Cost-Efficient:
Make the smart choice for your business’s communication needs with the versatility and cost-effectiveness of a VoIP phone system.
Enhance your communication capabilities with our mobile and desktop apps, simplifying calls, video conferences, texts, and beyond.
Now that you’ve grasped the multitude of benefits a robust VoIP phone service can offer your business, explore our tailored plans at Nextiva. We present three comprehensive VoIP pricing options, designed to accommodate businesses of all sizes. With our plans, you not only gain access to a state-of-the-art VoIP phone system but also receive the assurance of dedicated support from our team, ready to assist you in every aspect. Across all plans, we provide 24/7 customer support via email, chat, or phone, coupled with real-time system alerts and swift issue resolution.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
Easy, quick start plan.
$25.95 SAVE 27%
/user/mo
Great choice for smaller teams.
$30.95 SAVE 25%
/user/mo
Everything in Essential, plus:
Great for small & medium teams.
$40.95 SAVE 19%
/user/mo
Everything in Essential, plus:
most popular
Explore our top picks for enhancing customer engagement.
As your business expands, your tools should scale without constraints or steep expenses. A VoIP plan offers precisely this flexibility. With a VoIP phone plan, you can conduct calls over the internet, granting you the freedom to operate your business from any location.
If you’re contemplating a transition, allow us to outline the key advantages of a VoIP phone system:
Cost-Effective Features:
Minimal Equipment Needed: Unlike traditional phone services, a VoIP system operates without the need for physical wiring, saving costs by utilizing your internet connection. Choose between hard or soft phones for versatility.
Hard-ware phones resemble traditional desk phones but function over the internet. Softphones are software-based, installable on mobile or computer devices.
No Call Charges: With a VoIP plan, enjoy unlimited voice calling without per-call charges.
Enhanced Sound Quality: VoIP phones deliver clear, high-quality sound, ensuring excellent communication with clients.
Additional Features: Access advanced functionalities such as auto attendants and call recording for added convenience.
Learn more about our favorite customer engagement tools.
As your business grows, the tools you use should allow you to grow with no limitations and no exponential costs. A VoIP plan does exactly that. A VoIP phone plan lets you make and receive calls over the internet, which gives you flexibility to run your business from anywhere.
If you are considering making the switch, let us highlight the top benefits of a VoIP phone system:
Now that you know all the benefits a good VoIP phone service can provide for your business, we have the best plan ready for you. At Nextiva, we provide 3 overall VoIP pricing plans that can be customized for any business. With our plans you not only get a top of the line VoIP phone system, but also you can have peace of mind that our team will be able to support you with anything. With all our plans we provide 24/7 customer support via email, chat or phone. You’ll also get real-time system alerts and the support needed to fix any issue going on.
With this VoIP plan at Nextiva, you get everything you have with Essential, but more.
Get more features and advanced integrations with our Enterprise VoIP pricing plan which can support any growing business with more specific needs.
Reach out to one of our agents to discuss what your business needs. We’ll make sure to make the recommendations and personalize the plan that is right for you. Chat with us today!
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
STEVE WOZNIAK
CO-FOUNDER AT APPLE
By clicking the button, you agree to Nextiva’s Terms & Conditions.
Voice contact center
Equip your team with top-tier tools designed for seamless management of inbound, outbound, or blended global contact centers.
Digital engagement
Core features plus omnichannel support and vital quality management (QM) tools.
EVERYTHING IN CORE, PLUS:
Workforce optimization
Premium features, plus comprehensive workforce optimization (WFO) capabilities to effectively manage and motivate both on-site and remote teams.
EVERYTHING IN CORE, PLUS:
Workflow automation
Optimum features, plus advanced analytics and workflow automation tools and apps.
EVERYTHING IN CORE, PLUS:
* Our Cloud Hosted Phone service is sold separately.
BLENDED INBOUND/OUTBOUND
Handle inbound and outbound communication, or blended to get the right level of agents with traffic.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
BAGENT DESKTOP PLUS
Access via web browser login.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
GEO REDUNDANCY
Safeguard your data across multiple data centers.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
CALL RECORDING
Inbound or outbound call recording including a caller’s IVR speech input.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
SOFTPHONE
Use VoIP to deliver calls to an agent.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
VNDPBX VOICE INTEGRATION
Seamless connectivity with our Business Phone Service, sold separately.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
CHAT
Intelligent chat routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
Intelligent email routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
SMS
Intelligent SMS routing based on agent skills.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ |
ESSENTIALS QUALITY MANAGEMENT (QM)
Basic scorecards, screen recordings.
Core | Premium | Optimum | Ultimate |
✓ |
ENTERPRISE QUALITY MANAGEMENT (QM)
Coaching capabilities, advanced evaluations and system security.
Core | Premium | Optimum | Ultimate |
✓ | ✓ |
ENTERPRISE WORKFORCE MANAGEMENT (WFM)
Strategic planner and mobile.
Core | Premium | Optimum | Ultimate |
✓ | ✓ |
INTERACTIONS ANALYTICS
Inbound or outbound call recording including a caller’s IVR speech input.
Core | Premium | Optimum | Ultimate |
✓ |
PROACTIVE NOTIFICATION
Automates real-time outreach to customers via phone, SMS, email, or social channels.
Core | Premium | Optimum | Ultimate |
✓ |
ENTIRE WORKFLOW AUTOMATION SUITE
Automated workflows, pre-built integrations, and real-time visualizations.
Core | Premium | Optimum | Ultimate |
✓ |
24/7 SUPPORT
Our expert support agents offer highly professional assistance.
Core | Premium | Optimum | Ultimate |
✓ | ✓ | ✓ | ✓ |
TECHNICAL ACCOUNT MANAGER (TAM)
Main point of contact and liaison for training, projects, operational improvement, and reporting.
Core | Premium | Optimum | Ultimate |
Add-on | Add-on | Add-on | Add-on |
Provide swift solutions to customer inquiries with an intelligent virtual agent. Fully integrated with Google Dialogflow.
Seamlessly integrate with top CRM solutions like Salesforce, ServiceNow, Oracle, Microsoft, and Zendesk, empowering agents and supervisors with comprehensive customer data.
Real-time dashboards and wallboards offer comprehensive reporting across all your systems.
Talk with an expert and get answers.
Hate filling out forms?
Just talk to a real human.
🎙️ Personalized Assistance: Our team of experts is here to guide you through the signup process. No automated responses—just real, human interaction.
🚀 Seamless Onboarding: Experience a smooth and hassle-free onboarding process tailored to your needs. We prioritize simplicity and efficiency to ensure you get started with ease.
We understand the uniqueness of your business. Receive a solution crafted to perfectly align with your specific needs and aspirations.
By clicking the button, you agree to our Terms & Conditions.
Monday to Friday 8am – 7pm, Saturday 9am – 3pm, or Live Chat Monday to Friday 9am – 9pm