Account Configuration

The eyeBeam by CounterPath is a SIP softphone (VoIP Phone) for Windows. The eyeBeam software may be purchased here. We will use eyeBeam 1.1 as an example.

Follow these 3 easy steps to configure your VND PBX account on eyeBeam.

  1. Right click and Choose Settings. Click enable for the desired account type.
  2. Create the account: Click Add a New SIP Account
  3. You can find your extension’s detail from our PBX Portal
Configure eyeBeam for Cloud PBX
eyeBeam codecs selection

Codec Settings

Codec converts an analog audio signal (your voice) into compressed digital form for transmission (VoIP) and then back into an uncompressed audio signal for replay. In order to achieve this, codec converts each tiny sample into digitized data and compresses it for transmission. Codec’s selection directly impacted the call quality so you have to be careful while choosing a codec in the priority list.

VND PBX supports quite a few codecs but we recommend you to use the following three.

  • ITU G.729 – 8 Kbps, 10ms frame size
  • ITU G.711 – 64 Kbps, sample-based. Comes in two flavours: A-law and mu-law

You can read more about codecs and their bandwidth requirement.